Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Our Commitment to Privacy
At Cendhive, we are committed to protecting your privacy and handling your personal information with the highest level of security and transparency. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Company name and job title
- Project requirements and business information
- Payment and billing information
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referral sources and website navigation patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide software development services
- Communicate about project progress and requirements
- Process payments and manage billing
- Deliver technical support and customer service
Business Operations
- Improve our services and website functionality
- Analyze usage patterns and service performance
- Conduct market research and business analysis
- Comply with legal and regulatory requirements
Marketing and Communication
- Send service updates and important notifications
- Share relevant industry insights and resources
- Promote our services (with your consent)
- Respond to inquiries and feedback
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud hosting providers, and email service providers. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Secure servers and database systems
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Incident response and data breach notification procedures
- Compliance with industry security standards
5. Data Retention
We retain your personal information for the following periods:
- Client project data: For the duration of the project plus 7 years for legal compliance
- Marketing communications: Until you unsubscribe or opt-out
- Website analytics: Up to 26 months from collection
- Financial records: As required by applicable accounting and tax laws
- Legal documents: As required by applicable statutes of limitations
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You may request access to your personal information and ask us to correct any inaccuracies. We will respond to such requests within 30 days.
Data Portability
You may request a copy of your personal information in a structured, machine-readable format.
Deletion
You may request deletion of your personal information, subject to legal and contractual obligations to retain certain records.
Marketing Opt-Out
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and sending email notifications to registered users. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Cendhive Technology
Email: support@Cendhive.com
This Privacy Policy is effective as of the date listed above and applies to all information collected by Cendhive through our website and services.