Terms & Conditions

1. Acceptance of Terms

By accessing and using Cendhive's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our website and services provided by Cendhive ("Company", "we", "our", or "us").

2. Services Description

Cendhive provides software development services including but not limited to:

• Web application development
• Mobile application development
• Cloud solutions and infrastructure
• UI/UX design services
• Data analytics and business intelligence
• Cybersecurity consulting and implementation
• Technical consulting and support

3. Client Responsibilities

As a client of Cendhive, you agree to:

• Provide accurate and complete information necessary for project completion
• Respond to requests for information in a timely manner
• Make timely payments according to agreed schedules
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Use our services for lawful purposes only

4. Payment Terms

Payment terms are established in individual service agreements. General terms include:

• Payment schedules are defined in project contracts
• Invoices are due within 30 days of receipt unless otherwise specified
• Late payments may incur interest charges of 1.5% per month
• Work may be suspended for accounts past due by more than 30 days
• All fees are non-refundable unless expressly stated otherwise

5. Intellectual Property Rights

Intellectual property ownership is governed by the following principles:

• Custom-developed software becomes the property of the client upon full payment
• Pre-existing Cendhive tools, frameworks, and methodologies remain our property
• Third-party software and libraries are governed by their respective licenses
• Clients must respect all third-party intellectual property rights
• Source code delivery terms are specified in individual contracts

6. Confidentiality

We maintain strict confidentiality regarding client information and projects. Both parties agree to protect confidential information shared during the course of our business relationship. This includes technical specifications, business plans, customer data, and any other proprietary information. Confidentiality obligations survive the termination of our services.

7. Limitation of Liability

Our liability is limited as follows:

• Total liability shall not exceed the amount paid for the specific service
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for damages caused by client misuse of delivered software
• Force majeure events are excluded from liability claims
• Claims must be made within one year of the alleged incident

8. Warranties and Disclaimers

We provide the following warranties:

• Services will be performed with professional skill and care
• Software will substantially conform to agreed specifications
• We will correct defects reported within the warranty period

Disclaimer: Except as expressly stated, all services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

Either party may terminate services under the following conditions:

• By mutual written agreement
• For material breach of contract with 30 days written notice
• Immediately for non-payment after 60 days past due
• Upon completion of project deliverables
• For violation of these terms and conditions

10. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California. Both parties agree to make good faith efforts to resolve disputes through direct negotiation before initiating arbitration proceedings.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal proceedings shall be conducted in the state and federal courts located in San Francisco, California.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms. We will notify clients of material changes via email when possible.

13. Contact Information

For questions about these Terms and Conditions, please contact us: